Sources of Automatically Added Deals

You can add deals manually or set up integrations to automatically create deals after communicating with a client on one of the communication channels.

When you create deals in CRM, contacts are also created.

SendPulse has integrations with chatbots, email services, and landing pages.

Chatbots

Set up automatic deal creation with contact data when a contact performs a certain action, for example, by clicking the Submit order button.

To do this, add the "Action" element in the chatbot flow and select "Create deal."

Select a pipeline and deal stage — the pipeline and stage to place a deal card. Then, enter a deal name. You can also add a variable to the deal name to pass custom data.

Automation 360

Set up automatic deal creation with contact data after certain conditions are met, for example, following a link or receiving an event.

To do this, add the "Action" element in the autoflow and select "Create a deal."

Select the status of the deal — at which stage of the pipeline to place the deal card, and assign someone on your team to manage the client.

Click Apply.

Landing pages

Set up automatic deal creation with contact data through a subscription form on your SendPulse landing page.

To do this, enter a deal name, then, select the pipeline stage of the deal.

You can also associate form fields to variables in CRM. To do this, select a form field and a contact or deal variable in CRM to save the value.

Click "Save and publish."

Payments

Set up automatic deal creation with contact data through payments that come from chatbots or sites (coming soon). You can choose in which pipeline and at what stage of the pipeline to create deals, depending on the status of the payment.

By default, all deals are created in the existing first pipeline.

To change the pipeline to add deals from chatbots to, select the one you want for the “Payment” button in the “Message” element.

You can also choose at which stage of the pipeline deal will be added, depending on the status of the payment.

Go to the settings of the selected funnel and select the transaction status next to each payment status:

New payment — the payment was initiated by the user after clicking a button with the "Payment" type, but the status - "Successful" or "Unsuccessful" payment has not yet been received.

Successful payment — the payment was made successfully and the money will be withdrawn from the selected payment system.

Unsuccessful payment — the payment ended with error.

By default, if you do not select a status, all deals will be added to the first stage of the pipeline.

You can learn more about the status of initiated payments in your account settings in the "Accept payments" tab.

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