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07.10.2024
New CRM flow launch trigger
With the "Overdue deal date" trigger, an automated flow will run every 5 minutes for deals that have expired within the last 5 minutes.
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23.09.2024
Assign a contact tag in the “Action” element
From now on, in the "Action" element, you can automatically assign a contact tag for triggers related to your CRM contacts, like "New contact," "Tag assignment," and “Change contact variable.”
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23.09.2024
Set a deal currency manually in the “Action” element
Now you can specify a currency value manually when sending a message after a successful WayForPay payment. This value will also be displayed in your deal. In case of an error, your custom event currency will be set.
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23.09.2024
Launch automated flows after changing a deal variable value in the CRM system
Your automated flows will be triggered when a deal variable value changes to any or a specific value. All user and three system variables (a deal name, cost, and currency) are now available for tracking.
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27.08.2024
Change your CRM contact variable value
Use the "Change contact variable" option in the "Action" element to replace a contact variable value in the CRM system. This option is disabled by default. You can use it to update variable values in flows that create new contacts, assign tags, or manage your CRM contacts otherwise.
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12.08.2024
Viber chatbots in the “Messenger” element
Enhance your automated campaigns by adding a Viber chatbot message or flow to them. To receive your messages, a user must be subscribed to your chatbot and have their email address or phone number added to this chatbot’s "Audience" list.
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10.08.2024
Dynamic WhatsApp templates in Automation 360
Send WhatsApp templates with a button and attachments. You can add a file no larger than 20 MB, an image no larger than 5 MB, or a video no larger than 16 MB and send your template through the “Messenger” element. Supported attachment formats are MP4, PNG, and JPG.
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23.07.2024
Update contact variables in Automation 360
From now on, with the “Change variable for contact” option in the “Action“ element, you can set dynamic values of date variables based on the current date.
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22.07.2024
Launch automated flows when a CRM contact variable changes
With the "Change variable for contact" trigger, your Automation 360 flows will start when you change or specify your contact variable value. All your contact variables are available for tracking, except for id, userId, createdAt, and contact_id.
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14.07.2024
Remove access to your course in Automation 360
You can now automatically remove access to your course for a specific event using the “Change access time limits” option in the “Action” element.
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25.06.2024
Automation 360 now has a new design
Now, you can preview your flow structure and its element number and read and filter your email and SMS campaign statistics.
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20.05.2024
Filter flows by statuses and add to “Favorites” in Automation 360
You can now filter your flows by their statuses and add important flows to your “Favorites” for quick access. The number of flows you can select depends on your pricing plan.
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10.05.2024
Filter subscribers by the date they were added to your mailing list and Automation 360 flow
You can now use new filters to segment your subscribers based on their service usage time, activity levels, last purchase date, or other interactions. The “Added to mailing list” filter is only available for mailing list flows, and the “Added to flow start” filter is available for any flow type.
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03.05.2024
Updates to user progression through Automation 360 flows
Users who unsubscribed from your email campaigns will now progress through all your flow elements except for the “Email” element. You can still send them SMS or chatbot messages and add the “Action” or “Filter” element. If you launch an automation for a mailing list, the flow will not start for contacts who have unsubscribed from all campaigns. However, users who have only unsubscribed from a specific campaign category or flow will continue to progress through your flow, bypassing all "Email" elements.
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15.04.2024
UTM tags in Automation 360
In your automation settings, you can now set up UTM tags to track conversions. By default, the value of utm_campaign duplicates your flow name, while utm_medium is set to “email” and utm_source is set to “sendpulse”.
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20.03.2024
Try the "Complete lesson" launch trigger
You can now use our new “Complete lesson” automation launch trigger to immediately notify your instructors about students who have completed certain lessons and continue engaging with your active audience.
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18.03.2024
Pass custom variables to your webhooks through GET parameters
Your custom webhooks can now include GET parameters — you can use variables from your start trigger as parameters.
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17.03.2024
Manage inactive contacts through the “Action” element in Automation 360
You can now disable inactive contacts in the email service by switching their status from “Active” to “Disabled.” This status will only apply to contacts in the mailing list you have selected and will not extend to phone numbers.
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22.02.2024
Change course access time limits automatically
You can now use the “Change access time limits” option in your “Action” element to extend students' course access by a specific number of days.
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19.02.2024
Manually synchronize variables when transferring contacts
To ensure all of our services seamlessly integrate with our CRM system, we’ve added the option to manually synchronize variables when transferring contacts to your CRM. To manually synchronize your variables, click “Additional options” and specify the variable names you want to synchronize.
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16.02.2024
Edit the “Viber” element syntax in Automation 360
You can now edit the “Viber” element syntax by adding punctuation marks and line breaks to service messages.
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02.01.2024
New CRM triggers
You can now create automated flows triggered whenever a new task is added or its status is updated. On top of that, the "Action" element now allows you to automatically create new tasks or delete your existing ones based on pre-defined conditions.
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30.12.2023
The “Pause” element in Automation 360
Implement four different pause types to control how contacts progress through your flow and set a start time and condition for your next element.
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09.11.2023
New automation launch triggers based on your students’ actions
In Automation 360, you can now launch flows that get triggered when students sign up for your course, complete payments, finish your course, or meet all conditions to receive your course certificate.
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08.11.2023
Automated deal status change in the “Action” element of Automation 360
You can now automatically change the deal status for a contact progressing through your flow, allowing you to update their CRM statuses based on specific conditions. For instance, when your prospect abandoned their cart but ended up completing their purchase after receiving your reminder.
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05.09.2023
New filters
You can now filter flows by hours and minutes and specify dynamic variable values.
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05.07.2023
New events to stop your flow
You can now select several events that will stop your flow. For instance, you can stop your sales pipeline when your customer makes a purchase or adds a product to their cart.
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18.05.2023
Email validation in Automation 360
Now the system automatically checks the subject and body of the email, highlights possible errors in variables and regular expressions, and offers correction options.
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16.05.2023
New variable options
With the “Action” element, you can now add a variable to your mailing list by specifying another variable value. It can be applied to string values within the same mailing list.
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25.04.2023
Flow launch frequency in Automation 360
You can now choose the flow launch frequency for your contacts. It’s especially useful when adding subscribers to your mailing lists and creating deals in your CRM system.
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18.04.2023
Meet WhatsApp templates now in automated funnels
Automatically send templated messages to your WhatsApp chatbot subscribers when certain conditions are met with Automation 360.
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30.12.2022
The automatic funnels service updates
We have implemented new service features for automating the sales funnel: up to 5 variables in the "Filter" block, triggers for starting section-based flows, an updated builder interface, an option to send flows to the user's primary email address, and other new features.
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29.12.2022
Online Course Creator and Automation 360 integration
We have added new triggers to start the funnel and the Action block functionality. These options are focused on working with courses and students. Experts can automate the main steps of the sales funnel and communication.
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20.12.2022
Meet Automation 360 in the SendPulse mobile app
Now you can launch, pause, or stop your flows right from the app. Work with the flow analytics and filter the needed results. Update the app to test the new functionality.
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11.11.2022
New pipeline features in Automation 360
Copy elements with all their settings and connections and edit them while viewing statistics.
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03.11.2022
Copying and convenient block editing in Automation 360
You can now copy one or more blocks in a flow with settings and links, easily move selected items in the work area, and edit the blocks you want while viewing statistics.
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