Subscribers and their data

How to manage subscriber variables and tags

  • View subscribers in the bot audience

    Last Updated: 09.09.2025

    As users interact with the chatbot in different ways, they become part of its audience, and their data is stored accordingly. Analyzing and managing subscribers allows you to optimize your chatbot to increase conversion rates and improve the user experience.

  • Manage chatbot subscribers

    Last Updated: 04.02.2025

    When users interact with a chatbot, all information they share is saved and organized in your chatbot audience. You can view or update it at any time to keep it current.

  • What types of chatbot variables are there?

    Last Updated: 03.09.2024

    With chatbot variables, you can save and store subscriber data and use them to personalize your chatbot communication.

  • Manage chatbot subscriber variables

    Last Updated: 07.10.2024

    Using variables, you can organize and store all the necessary subscriber information, including their orders and preferences, to personalize interactions with each subscriber or a group of subscribers based on specific filter criteria.

  • Manage chatbot subscriber tags

    Last Updated: 09.09.2025

    Using tags, you can organize and store the necessary subscriber information, including their orders and preferences, to personalize interactions with each subscriber or a group of subscribers based on specific filter criteria.

  • Assign tags to chatbot subscribers

    Last Updated: 22.06.2024

    You can attach tags to your subscribers when they click on the necessary button or go through a certain flow branch scenario. As a result, you can filter your subscribers based on a particular tag and send them a message. Let's take a look at how to work with tags.

  • Create a variable in a chatbot audience

    Last Updated: 22.06.2024

    You can add variables with different types of data to your chatbot audience and use that data to filter your subscribers and send personalized messages.

  • Create a global variable for chatbot subscribers

    Last Updated: 04.01.2025

    In your chatbot settings, you can add global variables. With their help, you will be able to use messages with predefined values common to all subscribers. For example, the name and address of your company, links to groups in social networks, or the name of a manager.

  • Transfer chatbot subscriber data to the CRM system

    Last Updated: 27.12.2024

    You can automatically transfer new subscriber data and move your chatbot’s existing audience to a contact list in the CRM system.

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