Flow triggers

Last Updated: 25.11.2025

A trigger is an event or command that a subscriber sends in a chat. When the event occurs, the trigger fires automatically and launches the linked chatbot flow.

Last Updated: 25.11.2025

With SendPulse, you can create triggers and manage them whenever needed. Update their settings, remove outdated or unnecessary triggers, and add hints to help users find the right commands faster.

Last Updated: 28.05.2025

Once you create and set up your chatbot, you can start configuring its flows. Every chatbot includes a welcome flow that runs when a user sends their first message or uses the /start command.

Last Updated: 28.05.2025

Once you have created and configured your chatbot, you can start creating and editing flows. SendPulse-powered chatbots include a standard reply flow that is triggered when there is no matching trigger.

Last Updated: 11.01.2026

A keyword trigger is used to launch a chatbot flow in response to specific words or phrases in a subscriber’s message.

Last Updated: 27.12.2024

You can send a message to a user in a messenger with confirmation of their reservation or order: order number, quantity of products, name of each product, etc.

Last Updated: 25.11.2025

Once you create and set up your chatbot, you can manage its flows, including system flows. Every chatbot includes the Unsubscribe from bot flow that runs when a user sends an unsubscribe command, such as /unsubscribe or /stop.

Last Updated: 24.09.2024

You can create a link to start your chatbot flows. When a user follows your link, a messenger chat opens and your trigger flow will launch.

Last Updated: 27.12.2024

With SendPulse, you can create automated message flows for your chatbots that will be launched by triggers and communicate with subscribers according to your premade scenario.