Platform updates

The SendPulse pixel lets you track visitor actions on websites built with SendPulse or third-party platforms and trigger personalized communication flows that boost conversions. To do this, in the “Pixel” section, add your website and set up events like pricing page visits or product views, and use them to trigger automated flows and chatbot campaigns.

Now you can fine-tune the “Gallery” widget to better match your website page layout. For instance, you can adjust widget width and height limits and use the “Contain” mode in “Image scaling” to display images of any size without cropping. For “Carousel,” you can customize thumbnail backgrounds and show the edge of the last thumbnail to let visitors know they can scroll through the gallery.

Add the “Upselling & Cross-selling” element to any lesson, then head to the “Cross-selling” tab and select a course and pricing plans you’d like to promote. Target offers based on students’ current plans and present them during learning to boost conversions from your existing audience without extra marketing spend.

Your exported files now include the “Product ID” and “SKU” fields (assigned when the product is created). This makes it easy to track products with similar names in your reports and ensures accurate data imports into your external analytics and accounting systems.

Break free from column-based website pages and place widgets anywhere with the “Open block,” allowing you to create more flexible, custom layouts. To ensure proper display on all screen sizes, adjust settings for desktop, tablet, and mobile devices separately.

In the “Action” element, connect your Google account, grant access to Google Drive, select a spreadsheet and sheet, and map your flow variables to the columns. From then on, your flow data is automatically added to Google Sheets. It's a smooth way to keep live records, create and track reports, and pass leads directly into your team's workflow without manual effort.

Use GPT-5.3-chat for everyday chats and quick consultations, GPT-5.4 for complex requests that require precision and strong reasoning, and Gemini 3.1 Pro Preview for in-depth sessions with long context and large data inputs.

In your academy settings, you can now add banners supported by desktop and mobile devices to promote other courses and pricing plans, drive upsells, and boost student LTV. Banners appear throughout the student account except on the course progress page. Adjust their placement and display timing, allow closing, and link them to your course page, pricing options, or external resources.

Now you can use the “Filter” element to branch CRM-triggered flows based on the team member assigned to a deal, contact, or task. For instance, you can send sales offers to leads handled by sales team members or follow-up details to contacts managed by account managers.

Server-Side Rendering helps your website pages load faster, improves Google PageSpeed scores, and enhances search engine indexing. It also reduces website layout shifts while loading, creating a smoother and more stable browsing experience.

Server-Side Rendering helps your website pages load faster, improves Google PageSpeed scores, and enhances search engine indexing. It also reduces website layout shifts while loading, creating a smoother and more stable browsing experience.

Add the “Audio” element to your message, upload an .ogg file with the Opus codec, and select the “Send as voice” checkbox. Voice messages feel more personal, get listened to more often, and work particularly well for step-by-step guides, reminders, and special offers.

Add a subscription-type product from the CRM system to the “Product” widget. Your customers will see the subscription terms right on the product card and at checkout, and pay seamlessly through WayForPay. This will help you generate a steady income from premium content, private communities, and exclusive services.

You can now separately track service messages sent within user-initiated sessions and marketing templates sent through the MMLite API. This will help you get a clearer picture of your chatbot performance, keep a closer eye on costs, and fine-tune your communication strategies with confidence.

When your file’s column names match CRM field names, they’re mapped automatically during contact import. You can manually adjust only the unmatched fields if needed. This allows you to complete the import process faster, easier, and with fewer errors.

When creating or editing a pop-up, you can now turn on the “Assign tag to contacts” toggle in the “Data saving” tab. Then, add a new tag or select one from your CRM contact settings to better segment leads, tailor follow-ups, and track every form performance with ease.

You can now select blue, red, or green for your chatbot buttons and quick replies directly in the flow builder. Available in Telegram 12.4 and later, this lets you highlight your CTAs, enhance user experience, and drive more clicks.

In your “Chatbot” widget settings, you can now add a button that directs users to your TikTok chatbot and select a flow that starts after they subscribe. This will help you nurture website leads, tailor customer communication, and boost in-chat conversions.

You can now collapse or expand selected elements with the button in the top-left corner. To manage all elements at once, use the controls at the bottom of the builder — they’ll also align your flow automatically. Hold “Shift” to select multiple elements and apply a single action to them. You can also drag the exit point from the last element to an empty area and choose a new element, which will be added to your flow automatically.

In a CRM contact card, click “Add contact from chatbot,” paste your chat link in the pop-up window, and map the fields to merge data into a single profile. From there, your team members can view complete customer details and conversation history directly in your CRM system. This will help them see the full picture and streamline customer communication.

In your “Form” widget settings, turn on the corresponding toggle to automatically assign selected tags to your CRM contact cards. This will help you segment leads more accurately, trigger personalized automated flows, and track selected form performance individually.

Turn on “Net profit calculation” in your pipeline settings and then add your expense records in the “Expenses tab” within deal cards. The system will automatically calculate profit per deal and for the whole pipeline, highlighting gains in green and losses in red. This will help you track not just revenue but also true sales profitability.

In your online store settings, you can now customize the delivery methods display order in the cart. This helps you guide customers toward preferred options and streamline their checkout experience.

Add short videos with cover images to your Viber promotional messages to showcase your products, capture attention, and drive higher engagement and campaign conversions.

When a contact’s special date is February 29, your automated flow will run on that day in leap years and on March 1 in non-leap years. This ensures your greetings and promotional messages are sent on time, helping you maintain consistency in your customer communications.

Add a survey form to your course to collect more in-depth feedback from students. You can ask open-ended questions, offer multiple answer options, allow file uploads, and more. All responses are saved in analytics and student cards. On top of that, you can send text and date fields to your CRM system to enhance segmentation and deliver more personalized offers.

You can now quickly format text when creating campaigns for WhatsApp, Viber, and Telegram chatbots or sending messages in live chat. Use buttons or keyboard shortcuts to apply italics, strikethroughs, insert links, and other formatting options. The system automatically follows every channel’s formatting rules and applies the correct markup.

You can now turn off a product’s visibility directly in your CRM catalog, and it will instantly become unavailable for purchase in your online store — no website builder configuration required. This helps you stay flexible, react faster to stock changes, and keep your catalog accurate without extra steps.

In the “Automation” section, you can see how many messages were sent and delivered across all flows using Viber elements. When exporting statistics, you’ll get separate metrics for sent and delivered messages along with errors for every Viber element. Other than that, you’ll get the extended report, which includes a combined overview of all selected flows.

In your order form settings, you can now customize the names of payment methods to make them more customer-friendly or add brief explanations. For instance, instead of "WayForPay," you can use "Online payment with no fees." This helps improve the checkout experience and increases the success rate of payments.