Platform updates

In the widget settings, choose the tags you want to add to each new contact in your mailing list. This makes it easier to segment your customers and personalize your campaigns. To give you an idea: tag buyers from your skincare page as "skincare," and your next new-arrivals campaign already has its audience.

Your chatbot flows in "Chats" now follow the folder structure and order you set up in "Flows." This helps you find and run the right flow mid-conversation with ease, even if you have dozens of them.

Go to “Payments” → “Statistics” to see a chart of recurring payments you’ve collected from subscriptions automatically. Refunded payments, full or partial, are excluded, so the numbers reflect your revenue accurately. Compare new sign-ups against recurring payments to see how well your retention strategy is holding up.

In “Chats,” you can now filter conversations by agent groups. Chats routed to a group but not yet assigned to anyone show up with a counter and a color indicator next to the group name. This helps make sure that queued conversations get spotted and handled faster.

In “Chats,” you can now filter conversations by agent groups. Chats routed to a group but not yet assigned to anyone show up with a counter and a color indicator next to the group name. This helps make sure that queued conversations get spotted and handled faster.

You can now make assignments optional in the online course builder. Students can complete them if they’d like, or skip them and still finish the lesson. It's a simple way to add advanced exercises or in-depth practice for learners who want more from a topic.

Now you can remove subscribers from your audience “in Chats” and block them if you don't want them contacting your chatbot again. It's a faster way to moderate conversations and keep your contact base free of outdated or unwanted entries.

In the course plan settings, you can now add a custom description that students see in their account instead of the default list of what's included. Spell out the differences between plans, highlight what makes each one worth it, and make the choice easy.

Turn on the "Free positioning" toggle and drag any text element wherever you want it on the layout. Your custom design will carry over to the final PDF exactly as you built it. Keep in mind that changing the layout resets certificate elements to the default arrangement.

Connect 42min from the “Marketplace” section so that every scheduled meeting creates a contact and a deal at the right pipeline stage, and updates them on every reschedule, cancellation, or no-show. Trigger emails, SMS, or chatbot flows in Automation based on meeting events, and reschedule or cancel meetings from the deal card. Your team stays ready for every call without manual data entry.

Leave comments for teammates directly in the builder workspace. Use them to explain the flow logic, document changes, or request a review of a specific element. You can customize your comment’s size and color and add emojis. This keeps important context right in the builder and helps your team work together more efficiently.

You can now restart campaigns and automated flows for dynamic audience segments without creating additional mailing lists or moving contacts between them. Simply recalculate a dynamic segment that uses specific mailing lists in its trigger conditions. For instance, you can resend an email to contacts across multiple mailing lists who didn't open it the first time.

In the “Students” section, you can invite new students to multiple courses at once and select a pricing plan and, if needed, a group for each course. This streamlines your enrollment workflow and helps you add students to all the courses they need faster.

The mini-cart pops up on whichever page customers are browsing when they add a product to their shopping cart or click the cart icon. This allows them to view items, adjust quantities, and remove products without interrupting their shopping experience, then head directly to checkout. Turn on the mini-cart in your cart settings to create a smoother customer experience.

Blocks hidden on desktop, tablet, or mobile devices automatically collapse when you edit the corresponding website version, so they no longer take up your workspace. You can instantly see which blocks are hidden on the selected device, which helps you manage your page layout more efficiently.

Use the new “Ad performance” tab to view Meta Ads Manager campaign data with chatbot results generated after users click your ads, including conversations started, leads, purchases, and more. Track cost per lead and cost per purchase to evaluate conversions against your ad spend, and view events your chatbot sends to Meta.

On your cart page, go to the form’s advanced settings to customize the order confirmation message and add the {{deal_number}} variable. It automatically pulls the corresponding deal number from your CRM system and displays it as the customer’s order ID. Clients receive it regardless of their payment method and can reference it whenever they contact your support team.

In the user role settings, allow your team members to access contacts linked to their assigned deals or tasks. When needed, they can open contact cards assigned to another user — for instance, to follow up on a payment and close their deal. In the main contact list, they will still see only the contacts assigned to them.

In “eCommerce” → “Payments,” filter payments by product name or SKU and contact assignee.  This helps you analyze payments from customers assigned to specific team members and track transactions for selected products. 

Students can now ask questions about tests, forms, and certificates in their student account if this feature is included in their plan. Instructors can instantly see which course item the question refers to, making it easier to understand the context and provide timely help.

Drag and drop buttons or quick replies between rows in your chatbot message to arrange them exactly how you want. Preview the button layout in the sidebar and restore the default arrangement with a single click whenever needed. This allows you to create clearer, better-structured Telegram chatbot messages. 

Use the “History” tab to view changes to your academy settings, courses, groups, and students. Filter records by event name, instructor, or date range to quickly find the information you need. Monitor your team's activity and stay informed about recent updates.

Fill in SEO fields in seconds, even with zero tech skills. In your CRM product card, go to SEO settings and click “Fill with AI” to generate the SEO title, description, and keywords based on the product name and description. You can customize the prompt, select an AI model, and fine-tune the generated content if needed.

Select the “Product” pop-up type and add one or more products from your CRM catalog — their details will be filled in automatically. In the “Confirmation” tab, add checkout fields and select available payment methods. Let customers purchase products directly in the pop-ups while CRM deals are created automatically after payment.

In the “Chats” section, copy shortcodes for ad referral data, including the ad ID, ad link, click ID, and more. Use them in chatbot messages, the “Action” → “Set variable” element, or send them to your analytics tools for more accurate conversion tracking.

In the “Payments” section or a contact or deal card, click the refresh icon next to a payment status. The CRM system retrieves the latest status from your payment provider without reloading the page.  This lets you verify payments faster and continue working with customers without waiting for a payment webhook.

In your automated flow, go to the "SMS" element and select your SMS chatbot phone number as the sender to let recipients reply to your messages. Their replies will appear in the “Chats” section, where your chatbot or a team member can take over the conversation. Turn one-way notifications into interactive conversations that drive conversions.

In your paid course plan settings, set the maximum number of students who can purchase it. Once the limit is reached, you can only enroll new students manually in the “Students” tab. This helps you sell premium plans with limited spots and highlight the exclusivity of your offer. 

Use GPT-5.6 Sol for complex requests that require precision and strong reasoning, GPT-5.6 Luna for quick consultations, and GPT-5.6 Terra for a balanced mix of speed and quality in your everyday chats. Every model supports web search, file search, and MCP server connections.

Use the “Start type” filter to quickly find automated flows triggered by your email service, CRM, online courses, dynamic segments, or events. Combine it with other filter criteria to streamline navigation through large automated flow lists.