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30.08.2023
New standard “Catalog order” WhatsApp flow
Once users place orders using your WhatsApp catalog, an automated “Catalog order” chatbot flow will be triggered. By default, it contains the “Action” element with the “Notify me” command and an automated response to a user.
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30.08.2023
Waiting for a user’s video response
Going forward, once a user sends a video file to your chatbot, your flow will be continued. Also, you can now reassign your deal right in the chat.
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29.08.2023
Generating chatbot subscription pages automatically and using chatbot flow templates
From now on, gathering chatbot subscribers will become easier: once you set up a new chatbot, our system will automatically generate a bio link page with a subscription button. You should also try our chatbot flow templates for different topics, tasks, and messaging platforms.
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07.08.2023
Connect ChatGPT-16K from OpenAI to your bots
Generate human-like responses in chats and personalize them based on the conversation topic and previous user messages using the new GPT-3.5-turbo-16k model.
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30.06.2023
Speech recognition in chatbots
Leverage OpenAI's automated speech recognition system, Whisper, to enable subscribers to send voice messages via your chatbot and receive instant replies.
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27.06.2023
Free WhatsApp link generator
Generate a WhatsApp link so that customers can contact you in one click. Add a pre-made message that users can click and trigger your chatbot flows.
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22.06.2023
Live chats 🔥
Add a live chat to your website and integrate it with chatbots to be in touch with potential and current customers 24/7. Online chat is integrated with other services of the SendPulse ecosystem.
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21.06.2023
AI chatbot flow generator
Be the first to build chatbot flows with AI! Describe what your scenario should look like and specify how many messages you want it to include. In just a few minutes, you’ll be able to launch a ready-made Facebook Messenger, Instagram, Viber, WhatsApp, or Telegram chatbot flow.
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12.05.2023
Working with CRM deals and contacts through the chatbot
From now on, you can view the list of current deals, edit existing deals and change their statuses, as well as create new ones in the chat mode of the contact profile. You can also work with linked CRM contacts.
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09.05.2023
Editing scheduled chatbot campaigns
From now on, you can make changes to previously planned campaigns to make automated communications even more convenient. You can edit the newsletter’s content and its sending time.
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03.05.2023
A new chatbot trigger
Select the "Incoming message contains" trigger type to start the flow right after the keyword is present in the subscriber's message.
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17.04.2023
Public API for Viber chatbots
Integrate your system with SendPulse's Viber chatbot service to get detailed information about your account, followers, variables, flows and chats.
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16.03.2023
Pause with a dynamic date
Now you can tailor your Telegram chatbot flows to each subscriber: specify the pause duration until date using a variable of type Date or DateTime and personalize your communication.
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07.03.2023
The ChatGPT model within chatbots and OpenAI integration
This AI chatbot model is optimized for chat communication, understands its context, more realistically simulates human conversation, and allows you to use the chatbot as an assistant copywriter.
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22.02.2023
Viber chatbots
Set up automatic message flows, send campaigns, accept payments, and automate business processes using Viber chatbots.
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15.02.2023
Message Cards in chatbot flows
Cards are generated using the "API Request" block based on the data array from your server: a list of products, recent articles, or info about discounts. And for Telegram chatbots, you can use message cards also in chatbot campaigns. They are formed manually from text, pictures, and buttons.
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21.12.2022
Updates in chatbots
We’ve added a DateTime variable for booking day and time, implemented the use of variables on the payment button when specifying the amount, and fixed a flow stop due to an API request error. Updated the settings for skipping user input and extended the bot’s stop time in the "Action" block.
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12.12.2022
Chatbot integration with GPT-3
This integration grants access to artificial intelligence that makes the chatbot's replies more human-like.
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27.10.2022
Flow conversion
If you copy and transfer a flow, for example, from a Telegram chatbot to a WhatsApp chatbot, you will see hints that highlight possible errors you need to fix.
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18.10.2022
Accepting donations via chatbots
Now you can accept non-fixed payments to receive donations via your chatbot.
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21.09.2022
SendPulse Chatbots app update
Now you can edit and delete messages sent by your Telegram chatbot. We have also changed the player for audio files sent by users, which allows you to listen to voice messages using the app.
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15.08.2022
Multi merchants from one payment system
If you have multiple accounts for accepting payments on one payment service, now you can select accounts while setting up payment methods for a particular bot, landing page, or course.
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05.08.2022
Template messages in WhatsApp chatbot
Use template messages in the WhatsApp chatbots and avoid the 24-hour session time limit. Also, send automatic messages at the right time using A360 and build flows with long pauses.
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27.07.2022
Filter for dynamic dates
Using the new filter, you can compare dates with subscriber's variables dynamic values and build communication based on this information.
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18.07.2022
Send messages for a manually selected audience
Select subscribers using checkboxes and send them messages from each necessary chatbot flow.
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07.07.2022
GIF, video, and audio files in a chat
Now the Telegram and Facebook chatbot functions allow bots to send GIFs, videos, and audio to the chat and recipients to open files in the messenger.
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25.05.2022
Payment integration in chatbots with Liqpay
Now bots can accept payments via LiqPay (Privat24).
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16.05.2022
Notifications about user actions
We’ve created a system Telegram bot that will notify you about important changes in your SendPulse account.
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13.05.2022
New filter by payments for Telegram
Now you can also use the "Filter," "Random," or "API Request" elements to start your flow and then send a message to users.
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04.05.2022
Separate flow start block
Now you can also use the "Filter," "Random," or "API Request" elements to start your flow and then send a message to users.
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28.04.2022
Extended functionality for Telegram groups and chats
You can now check if a bot subscriber is a member of your Telegram group or chat and block or unblock them.
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21.04.2022
Requesting images and files from a user
Your bot can request that your subscribers send an image or file and continue the flow once your chatbot gets it.
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30.03.2022
Flow history
Now you can view previously saved versions of your flow in the chatbot builder.
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09.03.2022
New filters
You can use new filters for your chatbot flows and audience: opened chat, incoming messages, unread messages, number of followers on Instagram, last activity, and more.
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10.02.2022
Integration with Mercado Pago for online payments
You can add a payment button to chatbots to accept online payments from users with your Mercado Pago account.
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01.02.2022
Changes to WhatsApp pricing policy
A new pricing policy for the WhatsApp Business API with a fee for business-initiated conversations enters into force. The first 1,000 sessions per month are free.
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12.01.2022
More triggers for Instagram bots
Automatically send a message via Instagram Direct to users who commented on your Instagram post or live stream.
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16.12.2021
Integration with Stripe for online payments
You can add a payment button to chatbots to accept online payments from users with your Stripe account.
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09.12.2021
Payment statistics and filter
In the payment system integration section, you can filter payments by date and view the number of payments and their amount.
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03.12.2021
Integration with Robokassa for accepting payments
You can add a payment button to the chatbot of your Robokassa store for accepting user payments.
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02.12.2021
Transferring variables when subscribing to a chatbot
You can transfer different variables to your SendPulse account every time a user subscribes to your chatbot via a widget or link.
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01.12.2021
Product cards for WhatsApp
If you have a product catalog in Facebook Commerce Manager, you can add a product card to your WhatsApp chatbot messages.
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25.11.2021
New chatbot filters
You can divide your bot flow based on new filters: whether a user follows your Instagram profile, days of the week, and the time a certain element was triggered. For example, you can use this option to send specific auto-replies to users interacting with your bot outside working hours or on weekends.
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05.11.2021
Public API for Instagram chatbots
Using our public API for Instagram chatbots, you can integrate your system with our chatbot service to collect information about accounts, bots, subscribers, variables, flows, and chats. You can also create campaigns, launch flows, and assign and remove variables and tags.
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07.10.2021
Editing sent messages in Telegram
We’ve added the possibility to edit sent messages in your Telegram chats.
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22.09.2021
The “Story mention” trigger for Instagram bots
Now you can send chatbot auto-replies in Direct to users every time they mention your company in their Stories.
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10.06.2021
Continuing a flow without a user’s response
Now your bot can continue the flow without waiting for the user's response. You can also set up a specific period to wait for user response.
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09.06.2021
Buttons in WhatsApp bot flows
You can use buttons to connect your chatbot flows — it’s allowed to add up to 3 buttons.
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20.05.2021
Seamless WhatsApp connection
You can connect your number to the WhatsApp Business API using your Facebook Business account in just 5 minutes.
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11.05.2021
The “Random” element
This element allows you to randomly divide your chatbot flow into scenarios. You can customize the recipient group size for each option.
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22.04.2021
New communication channel: WhatsApp chatbots and campaigns
You can now automate the process of communicating with your customers on WhatsApp by setting up campaigns and chatbots.
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12.03.2021
Launching chatbot flows for an individual subscriber
You can now see particular flows where a user is in the sending queue. It’s possible to remove them from this queue or launch a chatbot flow manually.
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18.02.2021
Connecting messages in your chatbot flow without using buttons
This option will give you more flexibility in your chatbot flows — send messages to subscribers after a fixed time without waiting for interactions.
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12.02.2021
SendPulse Chatbot App for iOS and Android
Our new app stores all of your bot chats with subscribers in one place, enabling you to keep in touch with them from anywhere.
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21.12.2020
User payments in chatbots
You can add a checkout button to your chatbot message templates and accept user payments to your PayPal and YooMoney accounts.
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08.09.2020
The "API Request" element
You can send POST/GET requests to external systems to get the required data and use it for your chatbot flows.
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13.08.2020
The “Filter” element
A new element, “Filter,” will allow you to branch your flow based on different criteria: variables, tags, campaigns received, etc. You can combine different filter conditions.
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22.07.2020
Public API for chatbots
Using our public API for chatbots, you can collect information about accounts, bots, subscribers, variables, flows, and chats. You can also create campaigns, launch flows, and assign and remove variables and tags.
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07.04.2020
New communication channel: Telegram chatbots
We’ve launched another communication channel so that you can use our chatbot builder to create a multifunctional Telegram chatbot. It can reply to your customer questions and collect their data.
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02.03.2020
Waiting for the subscriber’s input data
We’ve added a possibility to create polls and gather and store user data to use it in your next messages.
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04.05.2019
Chatbot builder
We’ve launched a full-fledged chatbot builder that allows you to create auto-reply flows based on keywords and time. To connect flow elements, you can use buttons and quick replies.
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14.02.2019
Campaigns and chats in Facebook Messenger
The first version of our messenger section: subscription widgets, chats with subscribers, chatbot campaigns, and bot auto-replies in Facebook Messenger.
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