Additional Features

How to use additional features to enrich users’ chatbot experience

  • How to create a public chatbot flow preview

    Last Updated: 09.05.2024

    You can share any chatbot flow as it appears in the builder so that people can view it without editing. For example, this feature can show your team members how your sales pipelines are built across various messaging apps or help train and onboard your employees.

  • How to customize your chatbot

    Last Updated: 15.01.2024

    To make your bot send notifications, track conversions, show suggestions, and display greetings and menus, you can use customizable options. For example, global variables and tags will help you personalize messages, while webhooks and integrations will give you the ability to share data with other services.

  • How to Create a Chatbot Flow Using a Template

    Last Updated: 14.11.2023

    Chatbot flows help optimize your time, automate communications, and simplify the process of solving customer issues. With SendPulse, you can use chatbot flows in your everyday business routine — from processing customer requests to providing your services with the help of AI.

  • How to Edit Your Chatbot Landing Page

    Last Updated: 06.01.2024

    Every chatbot you create has an automatically generated bio link page where users can go to the corresponding messaging platform and subscribe to your bot. You can customize this page to fit your business goals.

  • How to Set Up a Chatbot Launch

    Last Updated: 15.01.2024

    With SendPulse, you can create automated message flows for your chatbots that will be launched by triggers and communicate with subscribers according to your premade scenario.

  • How to Generate a Chatbot Flow Using OpenAI

    Last Updated: 21.07.2023

    With OpenAI and SendPulse, you can speed up your chatbot content development process and cut the time you need to produce text content. You can also automate repetitive tasks, like creating template messages.

  • How Your Number of Chatbot Subscribers Is Calculated

    Last Updated: 10.08.2023

    Let's talk about the principles implemented to charge you based on your number of chatbot subscribers.

  • How to Use the “SendPulse Notifications” Bot

    Last Updated: 14.02.2024

    With the “SendPulse Notifications” bot, you can set up notifications for your chatbot admin about triggered flow elements and receive and reply to messages from subscribers. This allows you not to miss requests from customers and give them feedback promptly.

  • How to Copy a Chatbot Flow from One Messaging Platform to Another

    Last Updated: 20.10.2023

    Chatbots allow you to answer common questions from your users, guide them, receive requests, and transfer data for further processing. Your message flow scenario determines the sequence in which messages and user action buttons are displayed.

  • How to Use Modifiers for Variables

    Last Updated: 22.04.2024

    With SendPulse, you can use modifiers for chatbot variables to transform their value according to the rules you set. For example, you can format text, dates, phone numbers, and URLs.

  • How to Use Regular Expressions in Chatbots

    Last Updated: 14.11.2023

    Regular expressions are patterns that you can use when the preset validation methods are insufficient to compare a value received from a subscriber with a template value.

  • How to Add a Link to a Calendar Event in a Chatbot

    Last Updated: 27.02.2023

    You can add an event link from Google and other calendars to SendPulse chatbot so that users can add your events to their calendars. For example, when booking a table in a restaurant or announcements of various events — webinars, master classes, or starting a promotion in a store.

  • How to Copy a Chatbot Flow Scenario

    Last Updated: 23.10.2023

    You can copy a flow to another messaging platform, within the same messaging platform, or within the same chatbot.

  • How to Send Message Cards in Chatbots

    Last Updated: 22.03.2024

    You can use data that your API service to send data as an array in the JSON format in the “API request” element and create a message card with a brief description and preview image. For example, you can show your most popular items or services, a list of available product categories, or a preview of your latest blog posts in a chat with a subscriber.

  • How to Launch a Bot with an A360 Event

    Last Updated: 01.08.2023

    You can send a message to a user in a messenger with confirmation of their reservation or order: order number, quantity of products, name of each product, etc.

  • How to Launch a Bot via a Link or QR code

    Last Updated: 09.05.2024

    You can create a link to start your chatbot flows. When a user follows your link, a messenger chat opens and your trigger flow will launch.

  • How to Manage Chatbots

    Last Updated: 14.11.2023

    In this section you can learn how to manage chatbots: disconnect pages, unlink an account and refresh permissions. Also, we’ll show you how to enable new pages from your linked account or link a new account after unlinking your previous account.

  • How to Send a Campaign Using Segmentation

    Last Updated: 27.03.2024

    Based on the subscriber data that you have, you can send campaigns to specific categories of your larger audience. A properly segmented campaign is more relevant to the selected group of recipients. Because segmented campaigns are personalized and highly relevant, they have a greater response rate than a standard campaign.

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