SendPulse billing

How to manage payments for your SendPulse services

Plan management

  • Upgrade your pricing plan automatically

    Last Updated: 10.03.2026

    You can automatically upgrade your pricing plan when you reach its limits. It keeps your tools running smoothly so that clients continue receiving your emails, notifications, automated chatbot flows, and more without interruptions.

Subscription management

  • Change your payment method

    Last Updated: 10.03.2026

    You can change your payment method whenever necessary, such as when your card is about to expire, or you want to change your card..

  • Make an overdue plan payment

    Last Updated: 10.03.2026

    If there aren’t enough funds in your account when a charge is scheduled, SendPulse creates an outstanding balance, and your pricing plan will remain inactive until payment is completed.

  • Renew subscriptions automatically using your account balance

    Last Updated: 11.03.2026

    Automated subscription renewal using your account balance is a convenient option if you regularly use SendPulse. It keeps your tools running smoothly so that clients continue receiving your emails, notifications, automated chatbot flows, and more without interruptions.

  • View your subscriptions

    Last Updated: 10.03.2026

    In My subscriptions, you can view all active subscriptions linked to your account and go over their details, including status, billing period, and monthly cost. This helps you keep track of your SendPulse subscriptions and their renewal dates.

  • Cancel your subscription

    Last Updated: 10.03.2026

    A subscription is an agreement between a user and SendPulse. Under this agreement, SendPulse provides access to the features included in the user's selected pricing plan. By subscribing, the user agrees to follow the plan terms and pay the applicable fee.

Balance management

Transaction history

  • View your account balance transactions

    Last Updated: 10.03.2026

    In Transaction History, you can view all financial operations related to your account balance, including top-ups, charges, and payments. This helps you track your fund flow and assess your expenses.

  • View your orders

    Last Updated: 10.03.2026

    In My Orders, you can view your account’s order history, see order statuses, and place the same orders again.

  • Get an invoice

    Last Updated: 10.03.2026

    To get documents about your SendPulse orders for bookkeeping and accounting purposes, you can download them in the PDF format in your account.

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