Statistics and Audience

How to work with subscribers and track their interactions with your chatbot

  • How to automatically save chatbot subscriber data to your mailing list

    Last Updated: 09.05.2024

    When a subscriber shares their email address or phone number through your chatbot, this information is automatically saved to your mailing list in the Email section. You can collect data automatically using the Wait for the subscriber's response element or a subscription form that transfers additional parameters. Alternatively, you can also add chatbot subscriber data manually.

  • What types of chatbot variables are there?

    Last Updated: 26.03.2024

    With chatbot variables, you can save and store subscriber data and use them to personalize your chatbot communication.

  • How to Use a Live Chat

    Last Updated: 09.05.2024

    With the help of "Chats," you have access to chats from your chatbots directly from your SendPulse account — in the browser version or through the application on your smartphone. Here, you can reply to messages from subscribers from all of the chatbots you have connected.

  • How to Manage Chatbot Subscribers and Their Data

    Last Updated: 21.05.2024

    In this article, we will take a look at the sources from which users can go to your chatbot and become its subscribers on Facebook, Telegram, WhatsApp, Instagram and talk about possible ways to add and change variables and tags.

  • How to Assign Tags to Chatbot Subscribers

    Last Updated: 17.12.2023

    You can attach tags to your subscribers when they click on the necessary button or go through a certain flow branch scenario. As a result, you can filter your subscribers based on a particular tag and send them a message. Let's take a look at how to work with tags.

  • How to Create a Variable in a Chatbot Audience

    Last Updated: 29.12.2023

    You can add variables with different types of data to your chatbot audience and use that data to filter your subscribers and send personalized messages.

  • How to Create a Global Variable for Chatbot Subscribers

    Last Updated: 19.05.2023

    In your chatbot settings, you can add global variables. With their help, you will be able to use messages with predefined values common to all subscribers. For example, the name and address of your company, links to groups in social networks, or the name of a manager.

  • How to Сheck Your Сhatbot User Interaction Statistics

    Last Updated: 01.06.2023

    You can always track how many users interacted with certain chatbot elements and received particular messages or how many users clicked specific buttons in your chatbot flows. You can view graphs and data summaries for specific periods to analyze the necessary information for each chatbot scenario individually.

  • How to Create a Chat Widget for a Website

    Last Updated: 21.02.2023

    With SendPulse, you can create and add a signup widget to your website. This way, site visitors will be able to subscribe to your chatbots.

  • How to Add Chatbot Subscription Widget Code to a Website Using Google Tag Manager

    Last Updated: 21.02.2023

    If you don’t have access to your website’s source code or want to separate the scripts related to tracking and marketing, you can add your chatbot subscription widget code using Google Tag Manager.

  • How to Transfer Custom Variables During a Subscription to a Chatbot

    Last Updated: 28.04.2023

    Integrating SendPulse with messengers allows you to transfer custom variables to your SendPulse account when someone subscribes via a widget or following a link. With the help of this functionality, you can pass values ​​for existing variables in the "Audience" tab of the chatbot.

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